Human-Centered Systems Development and Use Inconsistencies
نویسندگان
چکیده
The framework we describe in this paper is composed of two parts. The first part provides a typology of deviations and inconsistencies which occur during human-centered systems development and use. This typology, based on four facets and three levels of abstraction (conceptual, detailed, technical), permits identifying other types of deviations and inconsistencies not considered in the literature. It may be useful to define methods and tools to manage and reduce deviations and inconsistencies in compliance with the organization’s constraints, priorities and technical maturity. The second part consists in a coordination framework which permits reduction of deviations and inconsistencies inherent in human-centered systems.
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تاریخ انتشار 2004